Shipping
Processing Time
- Orders are processed within 2-3 business days. During peak times such as product launches or holidays, please allow up to 5 business days for processing.
- Once your order ships, you will receive an email with tracking information.
Shipping Rates & Delivery Times
Standard Domestic Shipping: 5-7 business days
Expedited Domestic Shipping: 2-3 business days (additional charges apply)
International Shipping: Rates and delivery times are calculated at checkout based on location
Shipping Carries
We proudly ship our products with trusted carriers such as UPS, FedEx, and USPS.
Order Tracking
Once your order is shipped, you'll receive a tracking number via email. You can use this number to monitor your delivery status.
Refunds/Returns
Our refund policy accepts returns only for items that arrive defective or incorrect. If you encounter an issue, please notify us within 3 days of receiving the item.
To initiate a return, contact us at support@innericonn.com with your order number, a description of the defect or issue, and accompanying photos for verification. Once your return request is approved, we will provide instructions for returning the item and cover the shipping costs for defective or incorrect items.
After receiving and inspecting the returned item, we will process your refund, which, if approved, will be issued to your original payment method within 5-7 business days. Currently, we do not offer exchanges. If you receive a defective or incorrect item, you may return it for a refund and place a new order.